Hello,
I'm Joel
Frenette
As an experienced Senior IT Program Manager, I love bringing ideas to life in rewarding ways!
About Me
Results-driven Senior IT Program Manager with an MBA and extensive certifications including PMP, SMC, and ITIL. Offering over 21 years of hands-on experience in IT service and support, adept at leading teams and managing successful projects. Committed to mentorship, knowledge sharing, and adding significant value to business growth. I fell in love with IT when I first started programming video games on my Atari 130XE when I was 14 years old.
As an experienced Senior IT Program Manager, with over 21 years’ IT experience!
Cover Letter
If you are looking for an Senior IT Program Manager with 21 years’ IT experience, then we need to talk!
I have been an IT professional since 2002 when I completed a networking course at CDI college.
As an experienced Senior IT Program Manager, I study your organization’s current network, computer systems and procedures and I design and deploy information systems solutions to help you operate more efficiently, effectively and profitably.
I believe we have many projects we can work on together and achieve great successes.
Looking forward to discussing future opportunities.
IT Experience
I’ve gained my Senior IT Program Manager experience working on information systems decades ago.
POSITION
YEAR
HairClub
Senior IT Program Manager
TravelFun.Biz
Senior IT Program Manager
2019 – Present
Massage Addict
IT Project Manager
2015 – 2018
Global Mentoring Solutions
IT Business Mentor
2017 – 2018
HairClub
Computer Systems Support Analyst
2011 – 2015
Rogers Communications
Computer Systems Analyst
2008 – 2010
PeopleToGo, Inc.
Field Support Technician
2002 – 2010
Getronics Canada, Inc.
Field Support Technician
2002 – 2004
The Art Institute of Vancouver
Desk Side Technical Support
2002
IT Skills
I have a servant’s heart. As a Senior IT Program Manager, I love giving great Client Experience. Helping people by solving problems gives me job satisfaction!
IT Education
As a Senior IT Program Manager, you will never stop learning! Good thing, I love to learn!
DIPLOMA
YEAR
Universidad Isabel I | Business School of Barcelona
MBA program specializing in Project Management and Spanish for Business
2023-2024
Harvard University | Harvard Kennedy School
Premier Certificate in Cybersecurity
2018
Oneida University
Bachelor’s of Science in Information Technology
2013
IT Certifications
Some people have the experience as a Senior IT Program Manager, and some people have the certifications. I have both!
CERTIFICATION
YEAR
PMI.org
PMP® Project Management Professional
SCRUMstudy
SMC® Scrum Master Certified
2018
SCRUMstudy
SFC® Scrum Fundamentals Certified
2018
CompTIA
Project+ Certified
2014
EXIN
ITIL® Foundations v.3 Certified
2014
Blockchain Training Alliance
CBPM Certified Blockchain Project Manager
2022
Blockchain Training Alliance
BTA Understanding Cryptocurrency
2022
Blockchain Training Alliance
BTA Blockchain Basics
2022
Salesforce
Salesforce Trailblazer
2020
Cybrary.IT
Security: End User Security Awareness
2018
Cybrary.IT
Compliance: GDPR & CCPA
2018
Cybrary.IT
Compliance: PCI-DSS
2018
Cybrary.IT
Security+ Certified
2014
CompTIA
Network+ Certified
2004
CompTIA
Server+ Certified
2004
CompTIA
A+ Hardware Certified
2004
CompTIA
A+ OS Technologies Certified
2004
DELL
DCSE Associate Server Certified
2004
Microsoft
MCP Certified
2004
Associations
By a master of your craft. Learn your profession. Stay connected and informed with latest trends in the industry. This is essential as a Senior IT Program Manager.
POSITION
YEAR
PMI | Project Management Institute
Member
2014 – Present
ASP | Association for Strategic Planning
Member
2020 – Present
IIBA | International Institute of Business Analysts
Member
2018 – Present
CYA | Canadian Yachting Association
CYA Day Skipper Certified
2001 – Present
Volunteering
As an experienced Senior IT Program Manager, I learned that giving back to the community by volunteering and community work, is very fulfilling!
VOLUNTEERING POSITION
YEAR
Delray Beach Police Department
Volunteering in the Citizen Observer Patrols (COP) Program
2018 – Present
Rainberry Lake Board
Treasurer of the lake board association
2020 – Present
Shaughnessy Children’s Centre
Volunteered as a French teacher
2013
Little Friends Learning Center
Volunteered SEO & Web Design services
2012
First Baptist Church of Delray
Volunteered with computer networking and as sound and video technician
2012
RFB&D | Learning ALLY – Recording for the Blind & Dyslexic
Volunteer Audio Recording of Math and Computer Science text books for the Blind
2011
Caring Kitchen | C.R.O.S. Ministries
Volunteered with meal prep & food delivery
2011
References
As an experienced Senior IT Program Manager, I love bringing ideas to life in rewarding ways!
As an experienced Senior IT Program Manager, I love bringing ideas to life in rewarding ways!
Contact
If you are looking for an experienced Senior IT Program Manager, then we need to talk!
Name: Joel Frenette
Address: Delray Beach, Florida USA
Phone: +1 561-400-1460
Email: joelfrenette@gmail.com
As an experienced Senior IT Program Manager, you need to be social. People skills are essential.